Venue Information

No Re-Entry

The Aud and the City of Kitchener are committed to providing guests with the safest and most secure environment. Once a ticketed guest has been scanned into an event, there will be no in-and-out privileges and no re-entry will be permitted after exiting a designated door. This no re-entry policy is in effect for all ticketed events, including all Kitchener Rangers home games, KW Titans home games and other special events. Guests with emergencies will be assisted by Aud Staff at the top of the main stairs on a case-by-case basis.

 

The following items are not allowed:

• ZERO tolerance for outside alcohol
• No outside food or drink (see exceptions below)
• No backpacks or large bags (i.e., larger than 8" x 10")
• No large signs that are inappropriate or obstruct the view of others
• No Professional cameras and GoPros
• No Laser-pointers
• No disruptive noisemakers (e.g., airhorns)
• No Weapons
• No Large items (e.g., broom, selfie sticks, hockey stick)

Important: fans attempting to bring in prohibited items may not be permitted entry.

 

These Items are Allowed:

• Sealed, clear water bottles (500 ml max)
• Empty, reusable drink containers (e.g., Stanley, Yeti, etc.)
• Small snack bags (e.g., Small Ziploc bag or small chips bag)
• Reusable grocery bags (8" x 10" max)
• Seat cushions and blankets (must be carried)
• Rangers clappers (e.g., plastic or cardboard)
• Foam fingers
• Items for special events (e.g., teddy bears, potato bags)

Bag Policy:

• To protect our fans, employees, and team members, bags that are 8” x 10” (max) are allowed into the facility. Large bags are not permitted. Exceptions include medical bags and/or diaper bags

Important: all bags are subject to screening.

*Please note that these policies re subject to change, based on event guidelines.